VIP Executive Suites do Marquês Hotel Faqs

Depending on the Hotel’s availability, we will do our utmost to satisfy your request, which should be indicated in the "Special Requests" field, at the you book on step nº 5.

The client will need the Identity card or Passport at the time of Check-In.

Yes. The credit card number is always requested. For it VIP Executive Suites do Marquês sends your information trough a bank server, encrypting the credit card number, ensuring its security. All information received trough the VIP Group websites is treated with the utmost confidentiality.

There are few possibilities:
● For online reservations the only card types accepted are VISA and MASTERCARD
● The card expiration date is outdated
● Wrong Security code.

If the problem continues please send an email for the VIP Inn Miramonte in question, using for that, the contact form available in the support centre page.

The credit cards accepted to carry out this operation are VISA and MASTERCARD. For other credit card types, the reservation must be through sending an email for the VIP Executive Suites do Marquês in question, with the client’s personal data, and respective credit card number.

The confirmation process of the room reservation is instant, following the reservation; the confirmation is send to the clients indicated email.

Our reservation process is very simple. Click on booking on reservation. Then you will have the possibility of choosing by the country’s zone or directly the hotel of your choice, followed by the arrival and departure dates. Following this process, select the hotel you require. On the next page you may choose the type of room you desire, tariffs and quantity. On Supplements you may opt between various options like the Extra bed or Breakfast. Your personal preferences will be taken into account including a 'Special Request' field. The confirmation of the reservation will be forwarded to the email you have indicated.

Yes, all VIP Hotels have Internet access through Wi-Fi connection.

Yes, please specify this particularity in the "Special Requests" field, when doing the reservation, together with the child’s age in question. The babysitting service is charged at a cost separately.

After registering in the front page, you may choose this option by clicking in 'I wish to receive emails and newsletters'.

We have several promotions, packages and special prices for any occasion. Visit our "offers" section for detailed information.

Our hotels do not allow pets; only persons with special needs are authorized to have pets in the room or public areas in the Hotel.

Our Hotels have selected for you the most interesting places to visit, including restaurants, museums, tourist guides, please ask at the reception the information’s you desire.

Yes. You may reserve until 5 rooms when doing this operation.

Rates are quoted on a nightly basis. If the overnight stay includes lunch, dinner, or breakfast, this will have an additional charge per person.

Yes. We have special prices for groups, which are handled case by case, by the responsible departments of each hotel. It’s considered a group when there are 20 or more people included in it.

If it’s a FLEX tariff, the client can cancel the reservation until 4 o’clock p.m of the arrival date; on the other hand if it’s a VALUE tariff, the reservation cannot be cancelled. If the client does not show up, the price for the first night per room will be charged in both tariffs.